Merchandising Store Systems Customer Sales Audit Customer Relationship Management Planning allocation Retail Systems Merchandising Merchandising, warehousing, supply chain-operating in months Per Una knew of NSB's capabilities and approached the company in January 2001, making them their preferred IT supplier. They then commissioned a complete merchandising, warehousing and supply chain solution that had to be in place by August to drive the purpose-built Leeds warehouse. In March 2001, NSB implemented the Merchandising to handle purchasing, orders, receiving, allocation and distribution.